Prism Harmony

1. Introduction

At Prism Harmony, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. If you disagree with its terms, please discontinue use of our platform.

2. Information We Collect

2.1 Authentication Data

When you sign up using Google or Apple OAuth, we collect:

Email address
Name
Profile picture (if provided)
OAuth provider's unique identifier

2.2 Usage Data

We collect usage data through:

Google Analytics: Website traffic and user behavior analytics
Microsoft Clarity: User experience and behavior tracking on our homepage (ALL THE DATA IS MASKED FOR SECURITY)
Platform usage statistics (interaction with AI models, credit usage)

2.3 User Content

We process limited metadata about uploaded documents (file size, name, type) but do not analyze or store the content of your documents beyond what's necessary for providing our services.

3. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our service
To authenticate your identity and maintain security
To process your payments and manage credits
To communicate with you about service updates and changes
To improve our platform based on usage patterns
To detect and prevent fraudulent activity

4. Information Sharing and Disclosure

We share your information with:

LLM Providers: To process your AI interactions
Stripe: For payment processing
Google Analytics and Microsoft Clarity: For website analytics

We do not sell your personal information to third parties. Any sharing is strictly for the purpose of providing our services.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use tracking technologies for:

Essential platform functionality
Analytics and performance monitoring
User experience improvement

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will retain your data for 30 days before permanent deletion. You can request immediate deletion by contacting us.

7. Your Data Protection Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to our processing of your data
Request transfer of your data
Withdraw consent at any time

8. Children's Privacy

Our platform is not intended for users under 16 years of age. We do not knowingly collect information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to remove that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our platform after such modifications constitutes your acknowledgment of the modified Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@prismharmony.com
Address: Netherlands